Support & Maintenance
After we Discover IT, Design IT and Deliver IT then we will work with you to transition you to operations. We provide a range of support and maintenance packages that gives you piece of mind. Through our model your implementation is fully insured and although nobody wants to experience a failure if that does happen your business is at safe hands.
We offer four Support and Maintenance Packages:
- Diamond (24/7)
All packages have associated SLAs and are offered as a 12 or 24 month contract.
All issues are logged and managed via the JIRA incident management software.